Information we receive
When you request a quote or contact us, we may receive your name, phone number, email address, hotel or pickup point, destination, travel dates, passenger details and notes you choose to share.
How we use it
We use the information to answer your enquiry, suggest a practical route, coordinate a confirmed booking, maintain service records and improve customer support.
Limited sharing
Information may be shared only where reasonably needed to operate the service, such as with the assigned driver, communications provider, website hosting provider or payment service used for a confirmed booking. We do not sell enquiry information.
Analytics and technical storage
The website may use essential technical storage and traffic measurement to understand performance. Analytics does not give us access to your private WhatsApp or telephone conversations.
Retention and your choices
Records are retained only as long as reasonably required for enquiries, bookings, accounting, safety and legal obligations. You may ask us to correct or delete information where applicable by contacting the booking number shown on this website.
Protect sensitive details
Do not send identity documents, payment card details or other sensitive information through the general enquiry form unless the team explains a secure and necessary process.